Payment & Checkout Terms & Conditions

1. Non-Profit Organization

VCI Institute is a non-profit entity. By enrolling in our programs, you support our mission to provide high-quality educational resources at minimal rates. Your payment covers essential operational expenses such as staff, technology, and course development.

2. Pricing in USD

• All course fees and memberships are charged in United States Dollars (USD).
• Additional currency conversion fees may apply depending on your location or payment provider.

3. Secure Payment Methods

• We use trusted payment gateways (Kajabi Payments, PayPal) that adhere to industry-standard encryption.
• No credit/debit card information is stored on our servers, ensuring a safe transaction process.

4. 7-Day Refund Policy

• You may request a refund within 7 days of your purchase date by emailing [email protected] with your name, the course/program purchased, and a brief explanation.
• Approved refunds will be returned to the original payment method and are subject to a 3% processing fee to cover non-recoverable transaction costs.

5. No Refunds if Quiz or Assessment is Taken

• Important: If you initiate or complete any quiz or assessment (e.g., AIQ) included in your course, you forfeit eligibility for a refund, even if you are within the 7-day window.
• This policy helps maintain fairness and protects the integrity of our academic programs.

6. No Refunds Beyond 7 Days

• No refunds will be granted after 7 days from the purchase date, except under extraordinary circumstances at our sole discretion.
• If approved, any refund will be processed to the original method of payment.

7. Academic Integrity & Intellectual Property

• No Cheating or Content Theft: We strictly prohibit sharing course materials, cheating on assessments, or using our content without permission.
• Right to Discontinue: If we believe a student is engaging in fraud, cheating, or content theft, we reserve the right to revoke access without a refund.
• All course materials are the intellectual property of VCI Institute and must not be reproduced, distributed, or shared without explicit authorization.

8. Chargebacks & Disputes

• Please contact us first at [email protected] with any concerns before initiating a chargeback.
• If substantial course content has been accessed or if a quiz/assessment is completed, we will provide evidence to payment gateways to challenge unwarranted disputes.

9. Acceptance of These Terms

By finalizing your payment, you acknowledge that you have read and agree to these Terms & Conditions, including our Refund Policy and Academic Integrity guidelines. For more comprehensive policies on course access, legal disclaimers, and other terms, please refer to our Full Terms & Conditions.

10. Contact Us

Email: [email protected]
Our team aims to respond within 3–5 business days and will do our utmost to resolve your questions or concerns promptly.

Thank you for trusting VCI Institute. Your support under our non-profit model allows us to continue providing accessible, high-quality education.